Some customers have received phone calls from individuals claiming to be with Microsoft Tech Support and other tech support companies. The "techs" are attempting to gain remote access to customer computers. They are also trying to obtain account information, including debit card numbers. Should you receive any suspicious phone calls, please DO NOT give any personal information over the phone, but contact the Bank immediately at (816) 524-8282.
Other customers have received calls on their cell phones from individuals claiming to be from a collection agency. They are stating an item was returned on their account and monies are owed; then attempting to get account information advising they will debit to collect the funds. When information is refused, they threaten to call police.